Leveraging Expertise: Balfour Beatty Case
Challenge: The scope of the challenge extended beyond typical logistics. Balfour Beatty needed not only an effective means of communication but also a method to navigate access restrictions within tower building flats, where traditional leaflet distribution was impractical.
Solution: Our collaborative approach involved meticulous planning and execution:
Strategic Access: Identified specific times to gain access to restricted blocks for letter delivery.
Address Sourcing: Developed an internal system to source resident addresses efficiently.
On-Demand Printing: Established a streamlined process for printing and delivering letters as needed.
GPS Tracked Services: Implemented a robust tracking system for comprehensive evidence of completed deliveries.
Implementation: Working hand-in-hand with Balfour Beatty:
Coordinated access times to ensure efficient letter delivery despite access constraints.
Developed an internal system for accurate address sourcing and on-demand letter printing.
Deployed GPS Tracked services to meticulously track and provide indisputable proof of completed deliveries.
Results: The collaboration yielded noteworthy results:
Timely and effective communication with residents regarding road closures and construction activities.
Comprehensive proof of delivery, meeting stringent government contract requirements.
Successful mitigation of disruption through heightened public awareness.
Client Testimonial: Balfour Beatty acknowledges our unwavering commitment, emphasizing our reliability and effectiveness. Their endorsement stands as a testament to our dedication to meeting and exceeding client expectations.
Ongoing Collaboration: Our partnership with Balfour Beatty extends beyond this project:
Continued collaboration on road closure notifications and public information.
Quarterly newsletters to keep the public informed.
Implementation of feedback questionnaires via return post to ensure continuous improvement.
This case study exemplifies our ability to navigate challenges, offer effective solutions, and build enduring relationships with clients like Balfour Beatty.
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